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ONLINE SERVICES

Online Banking Security

How WE Protect Your Account Information

Online banking uses several methods to protect your account information.

• Company ID, User ID and Password - You must enter all three correctly in order to sign in to the service.
• Security Upgrades - We evaluate the latest security technologies and upgrade our systems whenever relevant improvements are available.
• Monitoring - We monitor the systems to prevent any potential problems that may compromise your account security or privacy.
• Automatic Sign-off - If no action is taken for 12 minutes, your user session will be automatically terminated and you will be signed off.

How YOU Protect Your Account Information

Although we have taken every precaution to assure account security, we are not liable for a breach of security that occurs for reasons outside of our control. Follow the steps below for added security.

• Do not share your Company ID, User ID and password with anyone.
• Do not use a password that other people may guess.
  
  
  • Do not use birthdays, phone numbers, names of relatives, sports teams, mascots, colors, season names, a social security number, maiden name, etc.
  • Do not use a word that can be found in a dictionary.
  • Do not use a word that is currently newsworthy.
  • The best passwords are those that are interspersed with random punctuation, letters of the alphabet and numbers.
• Do not share your password with anyone claiming to represent First Business Bank.
• You should exit from online banking as soon as you finish your activities.
• Never walk away from your computer with account information on the screen.
• Close the browser after signing off to clear all account information from the web browser’s memory.

Safeguarding Your Information

First Business Bank recognizes and respects the privacy of your confidential information. We have made a commitment to safeguard the confidentiality of your personal information. There are a number of components that ensure the confidentiality of information sent across the Internet.

Browser encryption requires the use of a 128-bit secure, Javascript enabled browser to login to your account and perform transactions.

We provide a private and secure environment in which to conduct online banking transactions. We require you to use a fully SSL-compliant browser such as Microsoft Internet Explorer (version 4.0 or higher) or Netscape Navigator (version 4.0 or higher). You may download the latest version of either of these browsers.

Secure Browsers Downloads

First Business Bank provides a private and secure environment in which to conduct online banking transactions. We require you to use a fully SSL-compliant browser such as Microsoft^® Internet Explorer (version 4.0 or higher) or Netscape^® Navigator (version 4.0 or higher)

Download Microsoft^® Internet Explorer

Download Netscape^® Navigator

128 bit SSL option for browser

SSL (Secure Sockets Layer) is an open protocol that allows a user's browser to establish a secure channel for communicating with the server. SSL utilizes highly effective cryptography techniques between the browser and server to ensure that the information being passed is authentic, cannot be deciphered and has not been altered. SSL also utilizes a digitally signed certificate which ensures that you are communicating with our service provider and not a third party trying to intercept the information. SSL uses the following components of secure online transactions:

Authentication - This ensures that you are communicating with the correct server. This prevents another computer from impersonating First Business Bank.
Message Integrity - This verifies that the information sent by you to First Business Bank wasn't altered during the transfer. When a message is sent, the sending and receiving computers each generate a code based on the message content. If content is altered en route, the receiving computer will generate a different code, and then alert the recipient that the message is not legitimate.
Ensure Privacy - Our online banking product utilizes global encryption which uses digital certificates to protect your information from interception during Internet transmission. SSL encrypts all information exchanged between the web server and customers, using a unique session key. To securely transmit the session key to the consumer, our server encrypts it with our public key. Each session key is used only once, during a single session.
Support for nonrepudiation - Digital certificates validate their users’ identities, making it nearly impossible to later repudiate a digitally "signed" transaction.

The padlock or key icon on your browser will appear after you are successfully logged in to the Internet Banking website. This padlock indicates a secure connection. Any screen which displays or requests information about your account, username, password, or other confidential information is encrypted.