November 24, 2009

Secure Email System Upgrade

On Wednesday, December 2, 2009, First Business upgraded to a new and improved Secure Email system. The new system reduces the number of steps required to send and receive secured emails. It remains a free service to all First Business clients. To use this service, clients will need to create a Secure Email account. Details follow below.

Benefits to Secure Email
There are many benefits to using First Business’s Secure Email service to correspond with First Business. Secured Email encrypts the content of your message and any attachments, preventing hackers from intercepting the email and seeing what you are sending First Business. Secured Email also allows First Business to encrypt the content of messages and attachments that we send to you, preventing hackers from seeing what First Business is sending you. Additionally our Secured Email solution allows you to send and receive secured email from any computer.

Secure Email is a free service to First Business clients and only works for emails being sent to or from First Business.

How to Use the New Secure Email System
Starting December 2, you will need to create an account with our Secure Email server. (With our old system, you did not need to officially create an account.) With this account you can sign into our Secure Email server to send and receive secured email. If you are familiar with our old system, you no longer need to receive an "answer-back" email with a link in order to send or receive a secured email message. This upgrade reduces the number of steps required to send and receive secured email without sacrificing any security.

You can view the steps to create an account and to send or receive a secured email message by clicking here.

Be sure to click on the "Secure Email" tab to access detailed instructions.

About First Business Financial Services, Inc.

First Business Financial Services (Nasdaq:FBIZ) is a $1.3 billion Wisconsin-based bank holding company that specializes in focused financial solutions for businesses, key executives, and high net worth individuals through its operating companies. Its companies include: First Business Bank - Madison; First Business Bank - Milwaukee; First Business Bank - Northeast; First Business Trust & Investments; First Business Equipment Finance, LLC; and First Business Capital Corp. For additional information, visit or call (608) 238-8008.

The First Business Financial Services, Inc. logo is available at

First Business Bank
Madison: 608-238-8008
Milwaukee: 262-792-1400
Northeast: 920-734-1800