September 07, 2010

Help! I need somebody. Help!

We recently hired a few new employees. As their supervisor walked them through our facility and introduced them to everyone, I was reminded of a process I follow with my own direct reports. On the first day, I sit down with the employee and basically say, "OK. You have the job. In our lengthy interview and hiring process, you may have fooled me and been able to oversell yourself a bit. If so, that’s OK. At this point, you’re hired and I am fully committed to making sure you are successful." I let the employee know that if there is ever anything that they need help with, don’t understand, or if they are just in over their head, that they should come to me. That may seem a bit unusual but I believe a supervisor’s main job is to help the folks who report to them be successful.
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