First Business

April 28, 2011

Human Resources: This Time, it's Personal

Managers plagued by bad staff morale and sputtering productivity should go take a hike around the office.

With so many businesses hunkering down in belt-tightening mode, freezing salaries and even laying off workers, low employee morale and it’s ugly step-cousin, reduced productivity, just might be unwelcome visitors lounging around your company. So what’s a manager or supervisor to do?

Management consultant Drew Stevens says there’s a simple solution: Put on some comfortable shoes, take a stroll around the office and get personal. "The key thing is getting to know staff be visible,†says Stevens, who’s been providing management and employee development advice for more than 20 years. "We call it management by walking around.

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