Business Articles

March 22, 2012

Management & Leadership: Is kindness a business strategy?

A friend recently described a remarkable travel experience. Strange to say, the story was about an airline, and it wasn't a travel nightmare. Instead, it involved the recently bankrupt American Airlines doing something extraordinary by putting …
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March 21, 2012

HR: Why networks are better than teams

In most businesses, the prevailing assumption is that teams are the best way for leadership groups to go when solving a problem. Whenever possible, form a team. That's what most people believed a decade ago, when Doug Smith and I wrote our book The …
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March 12, 2012

HR: Nurture the love of the workplace

Valentine’s Day reminds us of the message of love. However, we generally don’t think of love as it applies to business. Yet there is so much to gain when we bring “love” into the workplace. Much like a long-term relationship, …
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March 12, 2012

IT: 4 things every storage admin should know

The evolution of tech is all about replacing manual tasks with automation, which enables you to perform tasks that were impossible or impractical before. You're suddenly freed from mind-numbing manual configuration -- only to face a fresh load of …
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March 12, 2012

IT: Mobile apps are IT pro's new power tools

Think the mobile revolution is all about word games and social networking apps? Think again. Heavy-duty apps for IT pros have arrived on mobile platforms and they're quickly changing the face of IT systems management.Want remote desktop access from …
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March 12, 2012

Management: The happy secret to better work (Ted Talks)

What we're finding is it's not necessarily the reality that shapes us, but the lense through which your brain views the world that shapes your reality. And if we can change the lens, not only can we change your happiness, we can change every single …
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March 11, 2012

HR: Everything your employees need to know about social media

Who needs an expensive social media consultant when you can train your employees in Twitter, Facebook and LinkedIn best practices yourself?This Mindflash infographic breaks down the types of social media users youll find in your company the digital …
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March 05, 2012

Management: CEO's time is like a sack of cash

If you’re a CEO, your time is like a sack of cash. Where you spend it can have defining impact on your organization. How you spend that time is a subject of a new study conducted by scholars from the London School of Economics and the Harvard …
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February 20, 2012

HR: Top executive recruiters agree there are only three true job interview questions

The only three true job interview questions are:1. Can you do the job?2. Will you love the job?3. Can we tolerate working with you?Thats it. Those three. Think back, every question youve ever posed to others or had asked of you in a job …
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February 20, 2012

Marketing: Test your new initiative

With the continuous introduction of new technologies, platforms and communication channels – each heralded as the next big thing, those charged with promoting an organization or increasing its sales are feeling more pressure these days to get …
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February 16, 2012

Management: How to create a profitable business idea

Breakthrough entrepreneurship is about solving problems -- but it's only half the battle. If you've brainstormed a business idea and have a sense of the customer pain your product can solve. The next step in your billion-dollar business generating …
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February 14, 2012

Sales & Marketing: Be wary of online ad campaign metrics

The first client I ever worked with was president of a restaurant chain with locations around the world. He was famous in our firm for demanding advertising that makes the cash register ring. Theres nothing to argue with there and we were determined …
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