Business Articles

November 23, 2011

Leadership: The Ambidextrous CEO

Leaders often find themselves struggling when making decisions about supporting the core business while also funding and nurturing the innovative projects on which the long-term future of the business depends. The battles over investment and talent …
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November 22, 2011

Productivity: Restore Yourself to Your Factory Default Settings

My wireless connection to the internet had suddenly stopped working. At first I was frustrated I had been in the middle of browsing some books on Amazon. But I quickly took it as a blessing. I had an article to write and the Amazon browsing was a …
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November 11, 2011

Leadership: Is It Better to Be Liked or Feared?

Youve seen images of professional sports coaches screaming at slumped-over teams in locker rooms. Cut to the corporate boardroom, where you see a terrible two tantrum thrust upon employees.Maybe youve experienced a mild case of power-mongering …
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November 11, 2011

Marketing: The Spark Plug Theory

Henry Ford was not a guitarist.Consider that assertion for a moment. What do you suppose it means? That Ford was a pianist? That his musical tastes leaned more toward Big Band? That he was lacking in manual dexterity? Any (or all) of those …
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November 08, 2011

Human Resources: three types of people to fire immediately

I wanted a happy culture. So I fired all the unhappy people.A very successful CEO (who asked not to be named)We (your authors) teach our children to work hard and never, ever give up. We teach them to be grateful, to be full of wonder, to expect …
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November 07, 2011

Sales: How the Rift Between Sales and Marketing Undermines Reps

It's no secret that sales and marketing executives don't always see eye to eye. In a recent Corporate Executive Board survey, sales executives' top terms for their marketing colleagues included "paper pushers," "academic," and perhaps worst of all, …
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November 02, 2011

HR: How to break up with employees

To Kim N.: Im sorry you were dismissed with anger and haste. To David S.: I wish Id told you that even though you worked with us just 89 days, I dont regret that we gave it a try. To Sam C.: I apologize for sending a signal that we didnt value …
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November 01, 2011

Operations: New Concealed Carry Law has Businesses Weighing Weapons Ban

On Nov. 1, Wisconsins concealed weapons law went into effect, allowing individuals who passed a training course and cleared a background check to carry weapons with them at all times without breaking the law.While the law does allow private …
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October 31, 2011

HR: Afloat in Files?

Information grows each day in every business department, particularly in human resources. With a steady stream of job applications, theres a good chance human resource staff is working extra hard to stay afloat in the sea of records and information. …
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October 28, 2011

HT: Promoting Employees Without Increasing Pay

What risks do small business owners run when promoting employees but not giving them raises? L.C., La Canada, Calif.Such a practice likely lowers morale and engenders resentment among employees who are asked to do more, or to take on more …
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October 17, 2011

Owners: What's my business worth?

Say you own a business. Maybe youre thinking of selling. Know what its worth? Are you sure? Are you sure sure?Sixty-five percent of business owners dont know what their value is, says Scott Bushkie, president of Cornerstone Business Services in …
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October 14, 2011

Leadership: Strategic planning

For some time I subscribed to a magazine called Bottom Line/Personal. This publication offers advice from experts in a wide spectrum of fields, from investments to relationships. Somehow, when I moved to Florida I failed to keep up with this helpful …
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