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Business News & Articles

July 14, 2010

Well-crafted questionnaire can be salesperson's best power tool

Maybe you're feeling a bit ambitious this summer, building a terraced deck or getting the hands dirty with some designed landscaping, each adding texture and color to your home. To create that neighborhood magnum opus, … Read More

July 14, 2010

Mining the best way to new sales: client referrals

Asking for referrals is often easier and friendlier than cold calling to get sales leads. Yet, it is vastly underutilized. About 20 percent of your customers will offer a referral, another 20 percent never will and the … Read More

July 14, 2010

Human Resources: Hail the introvert

Do you know someone who needs down time every day? Someone who connects well one-on-one but occasionally stumbles when communicating at a team meeting? Who can deliver a persuasive presentation to a large audience but … Read More

July 14, 2010

Creating a flow chart is first step toward improving process, efficiency

This probably won't surprise you: Most businesses don't really know how they work. For all of the daily conversations about getting things done, most managers couldn't accurately describe how their stuff gets out the door. … Read More

July 14, 2010

For maximum benefit, take the 9-Box Tool to the next level

Last month, I introduced the 9-Box Tool and discussed how you could begin to leverage its use. Today, I follow that up with an example of how you can better coach your management team to higher levels of performance. (see … Read More

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